Executive Summary
Unitrans implemented RealSign through integration with FlowCentric Processware to support its HR documentation processes. The integration was completed in three months, with 90% of the technical work performed by FlowCentric.
To date, 15,000 documents have been signed digitally through the integrated solution.
This case illustrates how organisations with structured HR workflows can embed digital signatures directly into existing systems.
The Business Context (For Organisations Like Unitrans)
Large organisations with formal HR processes typically manage high volumes of documents that require signatures, including:
- Offer letters
- Employment agreements
- Transfers and promotions
- Salary adjustments
- Terminations
Where workflows are systemised but signatures remain external or manual, additional administrative handling may be required.
Embedding digital signatures directly into workflow platforms allows these documents to be signed within the same system used to manage the HR process.
The Solution Implemented at Unitrans
FlowCentric provided Processware to handle Unitrans’ HR processes.
The FlowCentric technical team utilised RealSign’s API, with:
- 90% of the technical integration completed by FlowCentric
- Full integration between Processware and RealSign via the API
- Minimal business rule changes required
- Light configuration changes made on the API to accommodate business rules
- Implementation completed in three months
Solution Usage
Number of documents signed to date: 15,000
The integrated solution supports HR processes including:
- Onboarding
- Offer letters
- Employment letters
- Transfer and promotion letters
Phase 2 includes:
- Salary adjustment process
- Termination process
All of these processes require signatures.
Conclusion
Unitrans integrated RealSign with Processware to support its HR documentation processes. The integration was completed in three months, required limited configuration adjustments, and has supported 15,000 signed documents to date.
This case demonstrates how digital signatures can be embedded into structured HR workflows.
If your organisation manages structured HR workflows and is evaluating digital signature integration, contact us to explore how RealSign can be embedded into your existing systems.